Anything-as-a-Service

The shift from Capital Expenditure (CAPEX) to Operational Expenditure (OPEX) models is evident, with Deloitte estimating that 87% of organisations now consume over half of their enterprise IT as-a-service.

This transition offers predictable costs, access to innovative technology, risk mitigation, and frees up internal resources by outsourcing IT expertise. For the channel, it opens a world of opportunity.

This evolving way of doing business enables MSPs to move beyond traditional service offerings, fostering long-term partnerships and enhancing their roles as trusted advisors. Growth areas include endpoints, infrastructure, data centres, and service delivery. 

A recent roundtable discussion hosted by IT Europa in collaboration with Lenovo highlighted the evolving landscape of "Anything-as-a-Service" (XaaS) and the extensive opportunities it presents for the channel.

The discussion revealed a trend of organisations re-evaluating their cloud strategies. Concerns over security and escalating costs have led some businesses to repatriate workloads from public clouds back to on-premises solutions. This shift underscores the growing preference for hybrid cloud environments, combining public and private cloud solutions to meet diverse data needs.

Trusted advisors in the channel play a crucial role in guiding their clients through these transitions, offering expertise to design tailored hybrid solutions that align with business objectives. Additionally, the increasing importance of cybersecurity and regulatory compliance, driven by frameworks like DORA and NIS2, positions MSPs to offer comprehensive services that address these critical areas.